How To Speak To A Live Person At The IRS(internal Revenue Services)

On this page i will provide you with instructions on how to obtain a live person when you are calling the IRS for your taxes or to check on your income tax refund. this is a short cut i learn this trick to reach the Internal Revenue Services [4098], Last Updated: Fri Apr 05, 2024

Taxi

Thu Dec 11, 2014

1010 Comments

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Before You Call The IRS Check List

Complete this checklist to confirm you are ready to contact a live person at the IRS. This checklist will help you determine if you are missing any important information before calling the IRS. At the end of this checklist, you will be given the secret prompts to getting a live (person) at the IRS. The checklist will save you time to make your conversation with an IRS agent a little more pleasant.

Reaching A Human Being At The IRS!

Did you get your stimulus check yet?

Want to speak to a human being at IRS? We will show you how to get a I.R.S. live person on the phone! YES, it can be done. All you have to do is Read Carefully and follow the Procedure provided on this page, its FREE. But you don't have to take my word for it, just read the comments from other people who have successfully reached a LIVE AGENT from the IRS by following my secret.

Step 1. If you are getting ready to call the IRS, it is best to call them during less peak times on Wednesdays and Thursdays.
Step 2. Normal business hours are: Monday-Friday 7am-7pm
Step 3. Have your social Security Number Ready
Step 4. Dial 1-800-829-1040
Step 5. Press 1 for English
Step 6. Note them
Step 7. Listen to the prompts - The system has been upgraded that you can no longer press 0 for an agent.
- Prompt #1 for tax transcripts to get a prior year AGI Prompt
- Prompt #2 - For questions about your refund or check the status of your refund Prompt
- Prompt #3 - For other automated service If you need to check the status of your refund or need to get a copy of tax transcript for prior years, your best bet is to visit the IRS website and get it online. Its free and convenient. Here is the link to the official government IRS website: https://www.irs.gov

If you are interested in contacting the Internal Revenue Services (IRS) regarding your personal taxes you should have Your Social Security Number ready before you call in. Otherwise, no one at the IRS will be able to assist you with your taxes without your social security number. When you call, be sure to have your Social Security Number.

WARNING: Before You Call

Before you call the IRS, make sure you can answer the following questions:

1. Do you have your Social Security. Yes?

2. What if I don't have my social security number? Your social security number is required before you call the IRS.

3. What if I don't have a social security number? If you don't have a social security number the IRS also issues TIN (Tax Identification Number) if you have a TIN, the IRS will accept your TIN. however, if you don't have a TIN or a social security number, the IRS agent will not be able to assist you.

Why is it so difficult to reach an agent?

One of the most difficult things to do in America is doing your taxes, its very complicated. Whats more complicated is contacting the IRS for assistance? You have to understand, the IRS is probably under budget and perhaps they don't have enough representatives to answer your questions. Most of the questions you may have can be answer on the website at the IRS.gov or if you follow the prompts correctly, you can get the information you are looking for. Sometimes, we have unique circumstance or issues we have to talk to a live person to be able to resolve. Taxes are a serious part of life and there are big consequences if we don't take action. We know how important it is to get a live person at the IRS, sometimes, your life depends on it.

Procedure

This is the new procedure as of 2016.: 1) Dial 800-829-1040 2) Dial 1 for English 3) DIal 2 for information about your personal taxes 4) Follow the prompts to enter your personal information and press ### (three times)

*NOTE: if these steps do not work for you, continue to read the 'Other Options' section below. One way or another, you will get a live agent.

IMPORTANT INFORMATION:

NEVER GIVE YOUR PERSONAL INFORMATION TO ANY ONE ON THE PHONE. THERE ARE NUMEROUS SCAMS WHERE PEOPLE MAY TELL YOU THAT THEY ARE FROM THE IRS, BUT THEY ARE NOT. THESE PEOPLE ARE TRYING TO STEAL YOUR INFORMATION OR YOUR IDENTITY. THE IRS WILL NEVER CALL YOU AT RANDOM ON THE PHONE, INSTEAD, THE IRS WILL SEND YOU A LETTER OVER THE MAIL.

SCAM ALERT:

IF YOU RECEIVED A PHONE CALL FROM THE IRS SAYING THEY ARE TAKING YOU TO COURT IF YOU DON'T PAY MONEY, HANG UP IMMEDIATELY. IF THEY KEEP CALLING YOU, CALL THE POLICE TO INVESTIGATE. THE IRS WILL NOT CALL YOU AT RANDOM TO TELL YOU THEY ARE SUING YOU. THEY WILL ALWAYS SEND YOU A LETTER IF YOU OWE MONEY. IF YOU OWE MONEY TO THE IRS, THEY ARE NOT GOING TO CALL YOU TO ASK YOU FOR MONEY... LEGALLY THEY CAN JUST TAKE YOUR MONEY.. BUT THEY WONT DO IT BEFORE WORKING WITH YOU. SO DON'T FALL FOR THESE SCAMS. AS AMERICANS, WE ARE SMARTER THAN THAT.

Other Options

The IRS is always changing its automated phone system, we try to keep up to the latest changes. If you tried the above steps and did not work, its probably because they found out about our secret. Try these steps. They work. call 800.829.1040 and then follow these prompts: 1, 2, 2, 4, 1 if the above options do not work, try these options instead: call 800.829.1040 and then follow these prompts: 1, 2, 1, 4, 2 or 1,5,3

If none of these methods worked, read the comments below from other people who found a way. The IRS is constantly changing their system, so the above methods may not work. but we try to update frequently when a new method has been discovered.

another trick that used to work, i would just keep pressing the # sign on my telephone keypad, but i am not sure it that still works UPDATE: checkout Sally's method in the comments section below, alot of people found it works.

Please Read This

This is the best advice you will get from anywhere on the internet. Once you have a human being on the phone. It is extremely important that you remain calm and courteous . The worst thing you can do is be rude to the IRS person. Remember your goal. Your goal is to get someone on the phone, I will get you that far, but you have to be smart, releasing your anger and your frustration to a person on the phone is not going to achieve your goal. My advice is, once you speak to a live person using our method, be nice, talk with a smile and you will see it will get your further. Imagine yourself having to answer the phone EVERY single day, listening to people complaining about their problems.

Strategy

The best strategy is to be courteous and friendly, even if the IRS person is a jerk. This is not about them, this is about YOU, and how you can achieve your goal. So why am I telling you all this. Based on our experience, when you yell, scream, humiliate or complaint to a person who has no power to change the system, it is just best not to deal with that person. What is the easy and fastest way for and IRS agent to not deal with an angry person??, hang up to the caller!!!. Many good tax paying citizens complain that the IRS hang up on them. Unfortunately, you want to speak to a human being, and human being are not like machines, they have feelings. So REMEMBER, BE NICE, IT WILL TAKE YOUR FURTHER IN YOU GOAL.

How to Fix It

How can one individual fix this problem with getting a live person at the IRS? Next time you vote, remember today and what an awful experience it has been. As of Feb. 22, 2016, this page has been seeing 128,726 times. That's 128,726 live persons who have had a difficult time reaching a live person at the IRS. You are not alone in this. Write to your senator and your representatives in congress. Get involved. Remember also, that staffing more people means, the IRS has to spend more money, more money, means higher taxes. If the IRS was a corporation, you can be assured, they would have outsourced these jobs to India. Thankfully, this is the federal government, so you can be assured that the person who answers your call, will be an American Citizen just making a living.

if you found a better way to reach a person at the I.R.S, please let us know in the comments section below. also, if you would be so kind, while you are on hold, may you please leave me your comments. I would like to know if you were successful in getting through an agent. Your input helps us a lot. Hope this helps.

Sally

Fri Jun 19, 2015

800-829-1040
hit 1
wait till the recording gives you options
hit 2
then keep hitting 0 till you hear the recording about the call may be monitored. It will send you to the first agent that asks how they may direct your call.

Charles

Thu Jun 25, 2015

If you are trying to get through, this indeed is the way to do it. They will transfer you to the correct department, but since it is an 'internal' transfer it works much faster. Be aware, you might get the 'high call volume' after the transfer, but simply call back again with the same strategy. Took me two times, total wait time (including dialing back in twice) was 15 minutes.

Cynthia

Fri Jun 26, 2015

This is by far the most effective and fastest way to get through with a IRS agent. Took me 2 attempts to finally hold for an agent. Hold time was about 20 minutes.

Eliza

Fri Jun 26, 2015

This was the only way I could get an agent. Although wait time is 30-60 min

Paul

Mon Jul 25, 2016

This website is a God send!
1) Dial 800-829-1040
2) Dial 1 for English
3) DIal 2 for information about your personal taxes
4) Dial 0 once per second until it transfers you
5) When a representative answers, tell them only what department you need to be transferred to. Nothing more. Be nice to this person, they probably get abused on the phone all day, and they are the ones who will grant you access to who you need.

at this point, one of 2 things will happen:
a) a real human operator will answer, and you will get transferred and be told
by an automated system that you will have to wait, and the wait time
(expect to wait 15 to 60 minutes)
or
b) you will get a recording that says you will have to wait, call back later or
tomorrow

If you get the recording that says call back later or tomorrow, do not be discouraged. Keep repeating the process starting over at step 1 until it goes through.

Good Luck!
Many blessings on whoever set this site up! Thank you so much!!!!

https://www.taxboard.com/forums/wapzyx.html

faith

Thu Sep 15, 2016

It worked - I did speak to a live person!

Kiwee

Tue Oct 11, 2016

This worked...I am currently on hold but I did speak to a live person initially to get transferred to the correct department

Elizabeth

Thu Oct 20, 2016

I have been calling the IRS for the last three days. At first I couldn't the correct numerical system to take me to where I needed o go. The IRS would mustang up on him. Finally used Internet and used the numerical order but was still out on hold for over an hour. It's not like I have nothing to do.
Finally used your suggestion to dial # 3 iMessage and was talking to a representative. He put me throughout to the dinatinct department that specializes in my problem area. I am back waiting but hope this gets someone's attention soon orI will be dialing hem again tomorrow.

Nicole

Wed Apr 22, 2015

its messed up how hard it is to get a hold of the IRS but when you owe them money there right up your ass. #justsaying

Krystal

Thu Jun 04, 2015

Your so right i totally agree

Tina

Fri Jun 05, 2015

You are correct. When they owe you money they take their sweet #behind# time, but when you owe them money they garnish your wages like clock work!

Robert

Fri Jun 05, 2015

Holy cow. I called and waited 4 hours and Obama answered !!!!

Wed Jun 17, 2015

Got a person using those instructions, had to wait about 20 minutest to speak to them & then they couldn't help me as they are for ordering forms. They told me how to talk to real people below"

1) 800-829-1040
2) Hit 1 for English (After all this is America you know!)
3) Listen for the Option for PERSON INCOME TAXES (was option 2 but she says it can change)
4) Listen for the Option for FORMS ALREADY BEEN FILED (was option 1 but it can change)
5) Listen for the Option for TAX HISTORY (was option 4 but it can change)
6) Listen for ALL OTHERS (was option 2)
7) Ignore all of the next 7 options & at the end of that if you don't select anything you will be transferred to a live person. I waited about 20 - 25 minutes

Hope that helps you!

Debby

Thu Jun 25, 2015

Because it actually worked but I am still on hold - it's been 20 minutes so far

christine

Thu Jul 30, 2015

this worked for me other than step 7, i just kept pressing # until they transferred me to a rep. i called at the time they opened and waited 2-4 min. thanks!

Dave

Mon Nov 09, 2015

Your method worked. Thank you for sharing it and thanks to the IRS employee who advised you of this method.