To reach a live person at the IRS please follow these instructions. Before you call, be sure you have all the required information.

  1. Call 1-800-829-1040
  2. Press 1 for English
  3. Press 2 for Personal Taxes
  4. Press 1 for tax history
  5. Press 3 other questions
  6. Enter your Social Security Number or Tax Id
  7. Press 2 for tax questions
  8. The automates system will transfer you to a live person

Required Information

  • Social Security Number - Ensure you have your correct social security number
  • Your Birth Date - This date must match all the government records such as IRS and Social Security Administration
  • 2019 Tax Return - This is the amount in dollars of your tax return that you filed the previous year 2018 or 2019
  • Previous years tax returns - It helps to have copies of at least the last 3 years of your income tax returns
  • Filing Status - You will be asked what is your filing status when you called, you can get this information from your filed tax returns. Some examples of Filing Status are: Single, Married, Head of Household, Married Filing Separate or Married Filing Joint

Frequently, the IRS changes their automated system making it difficult to keep track of all the prompts. To get a live person at the IRS, be sure to these instructions.


Be Patience - Remain Calm and be patient. The worst thing you can do is to get upset and loose patience. The process of getting alive person can be frustrating at time. The worst thing you can do is get upset and be rude to the IRS agent. Being rude is not going to get you anywhere and if you are annoying, the agent will simply hang up on you. You will realize that all the time you spend waiting on the phone for nothing. If you take anything form this, heed my advice. Remain calm and remember your objective.

Paper Work Ready - Have all the proper copies. Sometimes you may need to call the IRS for a letter your received. Be sure to have the letter with you before you call.

IRS Website - You can avoid calling the IRS by simply visiting the official IRS government website. You can securely check for your refund status and other service. The IRS website is:


Be aware - There are scams where people pretend to be IRS agents to steal your money. Specially if you received a call from the IRS demanding you pay money or they will take you to court or call the police. These are scams! The IRS will not call you. You will receive a letter. The IRS will only call you if have made those arrangements with them and they WILL NOT be calling you to take you to jail. You have rights and its not that simple some a government agency to take you to jail via a phone call.

If you keep received frustrating calls, be sure to call your local Police Department to report it.

I will keep this updated as new changes come up. Good luck.


Before You Call The IRS Check List

Complete this checklist to confirm you are ready to contact a live person at the IRS. This checklist will help you determine if you are missing any important information before calling the IRS. At the end of this checklist, you will be given the secret prompts to getting a live (person) at the IRS. The checklist will save you time to make your conversation with an IRS agent a little more pleasant.